Fraud Alert – Fake Fraud Alert Texts Verifying Zelle^® Transactions

Recently some of our members have reported receiving fraud alert texts asking if they performed a Zelle^® transaction for a large amount. This fraud alert is NOT from the credit union.

These messages are coming from fraudsters. Once the member responds to the fraud alert text, the fraudster will call the member pretending to be the credit union. They then ask to change/obtain the member’s online banking information. If successful, they begin sending money out of the member’s account to their account via Zelle^®.

Here are a few things to remember if you receive a text that claims to be from GCEFCU:

🔹 We will NEVER ask for your PIN.
🔹 We will NEVER ask for your online banking password.
🔹 Don’t click any links or phone numbers in the text message. Instead, exit the text and call the credit union directly.
🔹 You can forward fraudulent texts to 7726 (SPAM) to report it to your phone carrier.
🔹 Remember to check your account daily and report any unusual activity.

If you ever feel like you may be a victim of a fraud scam, hang up, and call the credit union directly. If you have any questions, please don’t hesitate to give us a call at 281-487-9333.