Fraud Alerts & Scams
Gulf Coast Educators FCU will NEVER email or call you asking you for sensitive information such as your PIN, Social Security Number, etc. You should NEVER respond to any emails or phone calls requesting this type of information. Delete these emails or hang up immediately. Anytime you receive an email or phone call of this kind, even if it appears to be from the credit union, please call GCEFCU directly at 281-487-9333.
If you notice unauthorized charges on your account, you may be a victim of Visa debit card fraud. Click here to download documents to help you get started with the resolution process.
Here are a few things to remember if you receive a text that claims to be from GCEFCU:
🔹 We will NEVER ask for your PIN.
🔹 We will NEVER ask for one time passcodes.
🔹 We will NEVER ask for your online banking password.
🔹 Don’t click any links or phone numbers in the text message. Instead, exit the text and call the credit union directly.
🔹 You can forward fraudulent texts to 7726 (SPAM) to report it to your phone carrier.
🔹 Remember to check your account daily and report any unusual activity.
If you ever feel like you may be a victim of a fraud scam, hang up, and call the credit union directly. If you have any questions, please don’t hesitate to give us a call at 281-487-9333.